We ask that you abide by the terms and conditions that follow. The following rules and regulations apply to all visitors or users of The Wizard of Oz Web Site, the home page of which is at www.wizardofozshoes.com. By using this Web site, you agree to be bound by these rules and regulations, as they may be modified by The Wizard of Oz at any time and posted on this Web site. In the event of a violation of these rules and regulations, The Wizard of Oz reserve the right to seek all remedies available by law and in equity.
Site Contents and Trademark
Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, HTML code, scripts, written and other materials that appear as part of the Site (collectively, the "Collection") are copyrights, trademarks, and/or other intellectual properties owned, controlled or licensed by The Wizard of Oz. The Site as a whole is protected by copyright and all worldwide rights, titles and interests in and to the Site are owned by The Wizard of Oz. Any unauthorized copying, alteration, distribution, transmission, performance, display, or other use of these Materials is prohibited. All rights not expressly granted are reserved by The Wizard of Oz.
The Contents of the Site, and the Site as a whole, are intended solely for personal, non-commercial (other than for the purchase of merchandise from the Site) use by the users of the Site. The Wizard of Oz and its affiliated companies retain all rights regarding their trademarks, trade names and brand names. These marks, names and /or all associated logos or images, are registered and/or common law trademarks The Wizard of Oz, You are also advised that The Wizard of Oz will aggressively enforce its intellectual property rights to the fullest extent of the law, including the seeking of civil remedies and criminal prosecution.
Majority of The Wizard of Oz products displayed on the site are available in The Wizard of Oz warehouse showroom in Singapore and subject to availability. In some cases, merchandise displayed for sale on the Site may not be available in The Wizard of Oz showroom. The prices displayed on the Site are quoted in EURO. The Wizard of Oz have made every effort to display as accurately as possible the colors of our products that appear on the Site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.
The Wizard of Oz has done their utmost to ensure that the measurements for products furnished on the website are best calculated to accuracy and true to its dimensions in cm, however, due to the fact that certain materials are stretchable, actual measurements of individual items might vary slightly.
If you use the Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. The Wizard of Oz reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.
All surveys, comments, feedbacks, suggestions, ideas, and other submissions disclosed, submitted or offered to The Wizard of Oz on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, "Comments") shall be and remain The Wizard of Oz's property. Such disclosure, submission or offer of any Comments shall constitute an assignment to The Wizard of Oz of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. The Wizard of Oz is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay user any compensation for any Comments; or (3) to respond to any user Comments.
You agree that no Comments submitted by you to the Site will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s). You further agree that no Comments submitted by you to the Site will be or contain libelous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any Comments you make.
Any tariffs, VATS, and/or prevailing import taxes imposed on the purchases are payable by the receiving party. The Wizard of Oz do not/and or represent any Government bodies to charge any taxes/tariffs/VATS. For more information on the tax payable, please check with your relevant custom department.
You agree to defend, indemnify and hold The Wizard of Oz harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site.
To the extent that this Site contains links to outside services and resources, the availability and content of which The Wizard of Oz does not control, any concerns regarding any such service or resource, or any link thereto, should be directed to the particular outside service or resource. In addition, certain Third Party Sites also may provide links to The Wizard of Oz website. None of such links should be deemed to imply that The Wizard of Oz endorses the Third Party Sites or any content therein.
Access to any Third Party Sites is at your own risk and The Wizard of Oz will have no liability arising out of or related to any such websites and/or their content or for any damages or loss caused or alleged to be caused by or in connection with any purchases, use of or reliance on any such content, goods, or services available on or through any such Third Party Sites.
From time to time there may be information on this Site that contains typographical errors, inaccuracies, or omissions that may relateto product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). We apologize for any inconvenience this may cause you.
Third-party trademarks, trade names, product names and logos, contained in this website may be the trademarks or registered trademarks of their respective owners.
This Agreement is effective unless and until terminated by either you or The Wizard of Oz. You may terminate this Agreement at any time. The Wizard of Oz may also terminate this Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site, if in The Wizard of Oz sole discretion you fail to comply with any term or provision of this Agreement.
Upon request, and at our discretion, we may exchange defective/faulty items for identical items of equivalent value
We reserve the right to examine the item to see if it has been worn/used. If we determine an item to have been worn/used, we may respectfully deny the exchange or in other credit forms.
We regret to inform you that there will strictly be no refunds for any order placed online. Thank you.
We want you to love what you have selected. But if something isn't right, let us know. We will be glad to exchange merchandise in is original condition within 14 days of the delivery date. Please return footwear in the original shoe box and return all other items with the original tags, tickets and documents attached. The Wizard of Oz E-Boutique offer a convenient channel to exchange merchandise.
Kindly complete the exchange form for exchanges. PLEASE DO NOT SEND BACK YOUR MERCHANDISE UNTIL A CONFIRMATION LETTER (INFORMING YOU ON THE STOCKS AVAILABILITY) HAS BEEN ISSUED TO YOU.
For exchanges, any applying shipping charges and prevailing taxes are borne by the buying/receiving party. However, The Wizard of Oz will bear the shipping charges for defective items.
There will be no refund / credit terms or reimbursement should the value of the exchanged item be lower than the original purchased item. However, the buying /or receiving party is liable to pay for the price difference should the value of the exchanged item be higher than the original purchased item. Exchange of items should be based on current selling price unless otherwise stated. We will charge your credit card for any new merchandise and process your credit for returned merchandise as soon as we receive it.
Be positive that the fit is correct for you. Try your footwear on indoors preferably on a clean and carpeted surface only. Let your feet adjust to the footwear. If they feel uncomfortable - too tight, too loose, awkward or just plain wrong- send them back WITHIN 14 DAYS for an exchange. Good footwear should be comfortable when it is first put on your feet. A break-in only makes footwear more comfortable; it will not solve an incorrect fit from the start.
IMPORTANT: DO NOT wear new footwear outside or on concrete unless you are completely satisfied with the fit. Soiled or damaged footwear is not accepted for replacement or refund.
In the event you experience a problem, please contact us for further information.
Points to note before you shipped your exchange:
*Please complete the exchange form before you shipped your merchandise for an exchange.
*Online purchases can be returned to The Wizard of Oz retailing in Singapore.
All exchanges should be shipped via insured mail to:
ATTN: EXCHANGE @ The Wizard of Oz(SINGAPORE)
33 Ubi Ave 3, Vertex, #03/34, Singapore 408868.
Tel: (65) 6509 3929,
IN NO EVENT WILL The Wizard of Oz OR ANY OF ITS AFFILIATED ENTITIES BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES FOR USE OF THIS SITE OR ANY OTHER HYPERLINKED WEB SITES. EVEN IF The Wizard of Oz HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER IN AN ACTION, UNDER CONTRACT, NEGLIGENCE OR ANY OTHER THEORY, ARISING OUT OF OR IN CONNECTION WITH THE USE, INABILITY TO USE OR PERFORMANCE OF THE INFORMATION, SERVICES, PRODUCTS AND MATERIALS AVAILABLE FROM THE SITE. THESE LIMITATIONS SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OR THE EXISTENCE OF ANY LIMITED REMEDY. BECAUSE SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.